Privacy Policy
Who we are
This Privacy Policy describes how your personal information is collected, used, and shared when you visit, share information or make a purchase from https://agmarketing.com.au/ (the “Site”).
Who we are: AG Marketing Australia
Our Address: 19 Preservation Drive, Penguin, Tasmania 7316, Australia
Our Phone: 0499 839 803
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
When you submit our contact form, we collect the following personal information:
- Full name
- Business name
- Email address
- Phone number
Purpose of Collection
We collect this information to:
- Respond to your enquiry or request
- Provide information about our products or services
- Maintain records of correspondence for customer service purposes
- Where you have consented, contact you about relevant offers or updates
We do not use information submitted through our contact form for any purpose other than those listed above without your consent.
Legal Basis for Processing (EU/EEA/UK Users – GDPR)
If you are located in the European Union, European Economic Area, or United Kingdom, our legal basis for processing your personal information is:
- Legitimate interest — to respond to enquiries and provide the information or services you have requested; and/or
- Consent — where you have opted in to receive marketing communications, which you may withdraw at any time.
Disclosure and Sharing
We do not sell, rent, or trade the information collected through our contact form. We may share it with third-party service providers (e.g. email or CRM platforms) solely to help us operate the contact form and manage correspondence. These providers are contractually bound to protect your information and use it only for the purposes we specify.
Data Retention
We retain contact form submissions only for as long as necessary to fulfil the purpose for which they were collected, or as required by law, after which the information is securely deleted or anonymised.
Your Rights
Depending on your location, you may have the following rights regarding the personal information you provide:
- Australia (Privacy Act 1988): You have the right to access and request correction of your personal information, and to make a complaint about how we handle it.
- European Union / UK (GDPR): You have the right to access, rectify, erase, restrict or object to processing of your personal information, and the right to data portability and to lodge a complaint with a supervisory authority.
- United States (e.g. CCPA/CPRA, where applicable): You have the right to know what personal information we collect, to request deletion of that information, and to opt out of its sale or sharing (noting: we do not sell your information).
To exercise any of these rights, please contact us using the details below.
Contact Us
If you have questions about how we handle information submitted via our contact form, or wish to exercise your privacy rights, please contact us at:
Email: support@agmarketing.com.au
Phone: 0499 839 803
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or cryptocurrency addresses), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
Who we share your data with
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Woocommerce to power our online store. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Our email newsletter is stored and managed through Mailchimp. If you subscribe to that, the information is stored separately with Mailchimp, and no data is shared with our website.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Our contact information
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@agmarketing.com.au or by mail using the details provided below:
19 Preservation Drive, Penguin, Tasmania 7316, Australia
Additional information
How we protect your data
Personal data shall be subject to additional safeguards to ensure this data is processed securely. For example, we work hard to ensure data is encrypted when in transit and storage, and access to this data will be strictly limited to a minimum number of individuals and subject to confidentiality commitments.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to any of our websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. When possible, encryption is used, both in transit and storage. Access controls within the organisation limit who may access information.
What data breach procedures we have in place
We protect customer data with the following site features:
- We are entirely using SSL/HTTPS throughout all our site. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
- Databases are sanitized (actual user personal details are removed) before deploying to development or testing environment.
In case of a data breach, System administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.
What third parties we receive data from
This website receives no data from external third parties.
What automated decision making and/or profiling we do with user data
We do not use automated decision-making. Regarding profiling, we use the tracking tool Google Analytics. For further information about our use of Google Analytics see section above. – “ Analytics”.